Forest Hill Flowers Accessibility Statement

Our Commitment to Accessibility

At Forest Hill Flowers, we believe that every customer deserves a seamless and enjoyable experience when ordering Forest Hill Flowers online. Our commitment to accessibility is central to our mission, ensuring that individuals of all abilities can browse, select, and purchase our unique floral arrangements without barriers. We strive to make our website as accessible as possible, catering to the needs of all Forest Hill customers.

Accessibility Standards and Compliance

To demonstrate our dedication to an inclusive online environment, the Forest Hill Flowers website is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines offer an internationally recognized standard for improving web accessibility and serve as the foundation for our digital practices. Compliance with WCAG 2.1 AA means our website addresses issues of perceivability, operability, understandability, and robustness, supporting a wide range of assistive technologies and user needs.

Screen Reader Compatibility

The Forest Hill Flowers website is developed with compatibility for major screen readers in mind. We implement clear semantic structure, alternative text for meaningful images, and keyboard navigability to ensure users relying on assistive devices can access our flower catalogue, add items to their cart, and complete checkout efficiently. We carefully test our site using screen readers to constantly improve the overall experience for everyone who chooses to order Forest Hill Flowers online.

High Contrast Design for Enhanced Visibility

We understand that visual accessibility is crucial. Forest Hill Flowers employs high contrast color schemes and clear typography to enhance readability for individuals with low vision or color blindness. We use sufficient color contrast ratios in accordance with WCAG 2.1 AA standards, ensuring text, buttons, and all interactive elements are easy to distinguish. Our ongoing design reviews focus on maintaining a clean interface that supports users with diverse vision needs.

Inclusive Online Shopping Experience

Our goal is to ensure that ordering Forest Hill Flowers online is simple and welcoming for everyone. By addressing accessibility at every stage—from browsing our inventory to completing your purchase—we aim to eliminate obstacles that could make it difficult for some customers to enjoy our products and services. We believe that accessibility benefits all users, enabling smoother navigation and a more enjoyable experience for the entire Forest Hill community.

Continuous Improvement and Feedback

Forest Hill Flowers recognizes that accessibility is an ongoing process. We regularly review and update our website to incorporate new technologies, feedback, and best practices. We invite users to share their experiences or let us know if they encounter any difficulties while browsing our site or ordering Forest Hill Flowers online. Your feedback is invaluable in helping us make further improvements to better serve every customer.

Contacting Us About Accessibility

If you have any questions, suggestions, or would like to report accessibility barriers on the Forest Hill Flowers website, please reach out to us using the contact form provided on our website. Our team is dedicated to resolving accessibility issues swiftly and ensuring that all Forest Hill customers can order Forest Hill Flowers online with ease and confidence.